At Proper Natural, our commitment to quality, exceptional service, and customer care has earned us a stellar reputation. Our independent customer reviews provide a platform for our clients to share their experiences, helping future customers make informed decisions. We value your feedback and look forward to hearing from you.
You can also read our independent reviews directly at reviews.io
950 Independent customer reviews
Reviews.io (950reviews)
I have recently started ordering from Proper Natural. I have been looking for long lasting, good quality natural chews for my larger dog who can get through most natural chews in minutes. I have found a proper challenge for him with some of the products from Proper Natural! He and my other dog really enjoy the chews. I have found that the large ostrich metatarsus bone, ostrich feet and the buffalo skin roll keep him occupied for hours! Both my dogs have enjoyed all the natural chews they have had from Proper Natural so far and have not had any stomach issues. Delivery is quick too. I would highly recommend.
Very speedy dispatch and I liked the packaging and personal touch.
Amazing products, great value and fantastic service. I kept looking at all of the treats I’d got and couldn’t believe I’d got that much for the amount I paid!
My hound absolutely loves her moon bones and braids. They’re long lasting and I know they don’t upset her tummy.
Great products and excellent customer service. Happy customer and very happy puppy!
Happy pups!
Well packaged, high quality and speedy delivery - highly recommend!
First time ordering from Proper Natural and i was amazed at how quick the delivery was. My boy loves his natural treats. Highly Recomend. Thank you :)
Quick easy and reliable!!
Floss dog loves her rabbit feet and ears
Thank you
Floss dog loves her rabbit feet and ears
Thank you
The products we get from proper natural, are loved by our dog. They arrive in a tieml;ey manner are well packed. We will continue to order from proper natual.
Great products
Very well packaged. Winston loves his treats. Plenty of variety he loves everything I have purchased.
Ordered some moon bones which last her quite a long time and she tolerates quite well with her sensitive digestive system. Service was really good and they arrived promptly. Would have been a five except I had to scrape off a fair bit of fat from some of the moonbones themselves as she doesn't tolerate fat very well.
Very quick,prompt delivery,well packaged.I haven’t given my dog the buffalo ears so I can’t comment on those.
I'm so glad I found Proper Natural! The camel rolls, rabbit feet & ears are great quality and value for money, but more importantly, my dog throughly enjoys them!
My boy has a lot of allergies, grain, most meat proteins. But not the air dried furry rabbit feet (his favourite) and ears have made such a difference with his gut/anal gland issues. The camel rolls are a great treat for him too.
Highly recommend!
My boy has a lot of allergies, grain, most meat proteins. But not the air dried furry rabbit feet (his favourite) and ears have made such a difference with his gut/anal gland issues. The camel rolls are a great treat for him too.
Highly recommend!
My order turned up on time and so far our puppy has enjoyed all of the different treats we bought. Will definitely be buying from here again.
Always buy from them as good, tasty treats.
Packaged beautifully, quick delivery and exceptional quality range
Very impressed, great range of natural chews. Also excellent customer service when I rang about my order, will definitely be using again
Thank you so much
Thank you so much
Top quality pet products delivered very promptly.
I normally go to the shop if I happen to be in Hebden.
I normally go to the shop if I happen to be in Hebden.
I ordered the power pack and pork roll chews for my medium sized Australian Labradoodle. This is my second order from Proper Natural and have not been disappointed at all. The chews are long lasting, which is so important. Chews need to give value for money, and above all give the dog pleasure and time out!
Many cheaper versions don’t provide this for my dog.
I’m a very happy customer and my dog is very satisfied.
Many cheaper versions don’t provide this for my dog.
I’m a very happy customer and my dog is very satisfied.
My terrier Mable loves these found they are much cheaper than pets at home and good value for money will definitely be ordering some more
Hello Helen, Thank you very much for taking the time to leave us a great review. We are so pleased that you are happy with the service and products you have received. Many thanks, Olivia.
Easy to order and quick delivery
Hello Dawn, Thank you for your great review. We are glad that you are happy with the service and products you have received. Many thanks, Olivia.
I have had a few orders now, very quick delivery and the products are fabulous (according to my dogs reaction). Would definitely recommend and I will be continuing to order. Thank you.
Hello, Thank you for taking the time to leave us a great review. We are so pleased that you are happy with the service and products you've received. Many thanks, Olivia.
This was the first time of using Proper Natural. I've been looking for some treats which are natural based and found this site.
The range of selection was enormous. I ended up getting a couple of packets of treats and puzzles for my Labrador pup
The order was processed immediately and arrived within 2 working days.
To say that my pup is over the moon with them would be an understatement. The quality is outstanding. She's loving them and ill certainly be a returning customer
The range of selection was enormous. I ended up getting a couple of packets of treats and puzzles for my Labrador pup
The order was processed immediately and arrived within 2 working days.
To say that my pup is over the moon with them would be an understatement. The quality is outstanding. She's loving them and ill certainly be a returning customer
Hello Andy, Thank you for taking the time to leave us a great review. We are pleased that you are happy with the products and service you've received. Many thanks, Olivia.
I have used Proper Natural on a number of occasions and I am very happy with the service and products.
Hello Stephen, Thank you for taking the time to leave us a review. We are pleased that you are happy with the products and service you've received. Many thanks, Olivia.
My dog Dotty loves the treats we receive and the delivery is very quick 😀
Hello Marissa, Thank you for leaving us a great review. We are pleased that you are happy with the products and service you have received. We hope Dotty is loving their yummy treats. Many thanks, Olivia.
Love this company, great quality products and their customer service is outstanding. They personally phoned me up when my order was going to be a couple of days late and offered an alternative. I then received a surprise packet of treats when my order arrived. 😁
Hello Suzanne, Thank you for taking the time to leave us a great review. We are pleased that you are happy with the service and products you have received. Many thanks, Olivia.
Really good quality fresh bones and super fast delivery. Will definitely use again.
Hello Julie, Thank you for taking the time to leave us a great review. We are so pleased that you are happy with the service and products you've received. Many thanks, Olivia.
Great value - a variety of treats keeping my dog happily entertained!
Hello Poppy, Thank you for taking the time to leave us a great review. We are glad that your happy with the products and service you've received. Many thanks, Olivia.
Excellent in every way. Shadow is loving trying all the different things will defo be ordering again once we have made it through these.
Hello Luke, Thank you for leaving us a great review. We are pleased that you are happy with the products and service you've received. Many thanks, Olivia.
Great delivery. The bull puzzles received enthusiastically by the birthday boy ( standard poodle)
Hello Freddie, Thank you for leaving us a great review. We are pleased that you are happy with the service and products you have received. We hope your pooch is loving his yummy treats. Many thanks, Olivia.
I recently placed an order with Proper Natural (Beef Pizzles). They have a lovely website with lots of products and information. Ordering is easy and you can pay using PayPal amongst other ways to pay. My order arrived really quickly and was packaged very well. The Pizzles inside the box were had wrapped in lovely wrapping paper. The Pizzles themselves were the best I have ever purchased....excellent quality! I wasn't aware at the time of ordering that Proper Natural products are sold in my town which is an added bonus so I will be calling there in the near future. I'm really happy I found this company as I raw feed my Dogs and Natural treats are part of their diet.
Hello James, Thank you for taking the time to leave us a great review. We are pleased that you are happy with the products and service you have received. Many thanks, Olivia.
We have used Proper Natural for our new Labrador puppy twice now and she absolutely loves their treats! She especially likes the sprats and the beef bladder twists (yuk!)
I have had excellent customer service too when I forgot to add something to my order. Thank you! ☺️
I have had excellent customer service too when I forgot to add something to my order. Thank you! ☺️
Hello Laura, Thank you taking the time to leave us a fantastic review and for sharing a picture of your beautiful puppy. We are so pleased that you are happy with the service you have received and your puppy is loving her tasty treats. Many thanks, Olivia.
Very quick delivery and perfect product for my dog. Would highly recommend especially with the money off first delivery.
Hello Susan, Thank you for leaving us a great review. We are pleased that you are happy with the products and service you've received. Many thanks, Olivia.
Lucy really enjoys her treats. Her favourite is the Lamb Pizzles. Ideal for small young mouths.
Hello Paul. Thank you for taking the time to leave us a great review. We are so pleased that Lucy is enjoying her treats. Many thanks, Olivia.
Our puppy loves these treats and chews, godd value and delivered quickly.
Hello Elaine, Thank you for leaving us a great review. We are pleased you are happy with the service and products you've received. Many thanks, Olivia.
Proper Natural's bulls pizzles and 100% meat treats got a paws-up from Pip, in her polka dot pj's and puppy Marrakech.
Hello Denise, Thank you for taking the time to leave us a great review and sharing a picture of your beautiful pooches. We are pleased they are leaving their treats. Many thanks, Olivia.
Ordered chicken feet tripe sticks and fish cubes - great products all dog’s loved
Hello Christine, Thank you for leaving us a great review. We are pleased your dogs love their treats, fish cubes are a favourite in our house too. Many thanks, Olivia.
Great selection of dog treats at very competitive prices. The dog loves them and there are several long-lasting chews that keep her well occupied. They arrived promptly in recyclable packaging too. We will certainly be ordering again.
Hello, Thank you for leaving us a great review. We are so pleased that you are happy with the products and service you've have received. Many thanks, Olivia.