At Proper Natural, our commitment to quality, exceptional service, and customer care has earned us a stellar reputation. Our independent customer reviews provide a platform for our clients to share their experiences, helping future customers make informed decisions. We value your feedback and look forward to hearing from you.
You can also read our independent reviews directly at reviews.io
687
Independent customer reviews
Reviews.io
(687 reviews)
Great products! Highly recommend
Always fast delivery and my dog loves treats from them
Absolutely amazing company always provide quality products. We ordered quiet a few things over the past months to see what my My little puppy loves, and everything been amazing. Everything looks as advertised. We'll definitely keep ordering from here. Top top ❤️⭐
Really great quality treats my dogs love them! Really great value, lovingly packaged and fast delivery too! Thank you so much!
The order was easy to place and delivery was fast. This seems like a nice company to buy from with a personal touch. But the most important thing is my pup loves her bully sticks and they are keeping her out of trouble for up to 30 minutes!
Would recommend
Would recommend
Only just found Proper Natural (where have I been?!) and have found their products to not only be great quality (and irresistible to my two doggos), but the shipping has been super speedy as well, with orders arriving the next day in all cases. Will definitely be a regular customer now. Thanks Proper Natural!
Good products. Great price. Prompt delivery. Friendly.
Ordered the thick pizzle sticks and they arrived really quickly. Great quality and the dog loves them.
Stanley absolutely loves his turkey feet from Proper Natural, he was so excited with his last delivery. He also loves the pizzles. Ordering was easy and delivery was prompt. We will definitely be ordering more 🐾
Great products, speedy delivery.
My puppy is very happy with his treats - he especially loves his Pizzle stick - great products and service will definitely order again soon thanks Jamie
My first order from Proper Natural and delivered very quickly and well packaged. The thick bulls pizzles were probably twice the volume of those at Pets at Home and although appear quite expensive actually represent much better value for money. My Golden Retriever loved his first one which lasted 10 or 12 minutes but should last a good deal longer for smaller breeds. I purchased 25 and without exception they are uniformly a good size, unlike mane sellers who fulfil orders with several really lightweight pizzlez. Will definitely order again.
The highest quality natural treats I’ve found. Always arrives promptly via Royal Mail. Really great service and range.
Proper Natural (wonderfull to have found REAL neatural dog treats)
Proper Customer Service ( good to have been able to discuss suitability for powerfull dog)
Proper Delight to receive such a carefully packed order.
Proper Customer Service ( good to have been able to discuss suitability for powerfull dog)
Proper Delight to receive such a carefully packed order.
Very quick delivery and the god loves he's treats
Archie absolutely loves these pizzles.
Super quick delivery. Had an issue with the fact my voucher code didn't go through so contacted the company and they gave me a refund immediately. Great response and super quick.
The products were packed beautifully with recycling materials which is always a good sign.
I'll purchase again in the future.
The products were packed beautifully with recycling materials which is always a good sign.
I'll purchase again in the future.
Good product well packed great service from your team. happy pooch and his human
Very quick delivery and reasonable prices. My golden retriever is a big chewer and loves everything I've tried her with from Proper Natural. Will definitely order regularly
Absolutely Fantastic service, really fresh thank you
This was my first order and the products are great quality and excellent service with a prompt delivery.
I have to be careful what one of my dog eats as he suffers with yeast problems but he loves the treats & can't get enough of the pate. Plus it great that you can freeze the pate. Will be ordering again.
I have to be careful what one of my dog eats as he suffers with yeast problems but he loves the treats & can't get enough of the pate. Plus it great that you can freeze the pate. Will be ordering again.
Hello Sharon, Thank you for taking the time to leave us a review. We are so pleased that you are happy with the service and products you've received and we hope we can keep supplying your pooch with yummy treats. Many thanks, Olivia.
Our puppy loves the treats we bought him, they have been great for his sore teeth! Delivery was very fast especially with it being between Christmas and new year. Very impressed :)
Hello Ellie, Thank you for taking the time to leave us a great review. We are pleased that you are happy with the products and service you've received. Many thanks, Olivia.
I ordered these toys for my Mums dogs for Christmas and they love them even Christmas Day morning they were sat by the tree waiting for us to give them their new toys because they were wrapped up 🥰 I’ll definitely order from you again soon.
Hello Mason, Thank you for taking the time to leave us a great review and share a picture of your beautiful dog. We are so pleased that you are happy with the products and service you've received. Many thanks, Olivia.
Great quality and service. I have one very happy Cockerpoo. I will be shopping with you again.
Hello Sarah, Thank you for taking the time to leave us a great review. We are so pleased that you are happy with the service and products you've received. Many thanks, Olivia.
These pates are super great value! They’re much bigger than I expected and a range of delicious flavours. My cavapoo is very fussy but these win as training treats every time. Can be cut into small or large pieces depending on your dog. Nice and firm to handle in a treat bag.
Hello Natasha, Thank you for leaving us a great review. We are so pleased that your dog is loving their treats. We hope to keep supplying them with even more yummy treats. Many thanks, Olivia.
Excellent service with very prompt delivery. The quality if these products is of the very best and I am extremely happy to continue to order from this company. Our puppy is teething and really enjoys the variety of treats he can have to help with chewing. I would recommend these natural products to anyone. No nasty additives or flavourings.
Hello, Thank you for taking the time to leave us a great review. We are pleased to hear that you are happy with the products and service you've received. Many thanks, Olivia.
Great natural treats. My dog has a really sensitive stomach so wanted some small treats that I can take on walks. These are perfect for your pocket as they don't leave any residue. I just wish they were sold in bigger bags!
Hello Mary, Thank you for taking the time to leave us a great review. We are so pleased we could help find treats that are suitable for your dog. We are pleased that you are happy with the products and service you've received. Many thanks, Olivia.
13 WK lab loved this!!! Literally drooling! Despite it being bigger than him , demolished it in 20mins!
First timers here, ( dog and products!) found the website and info all easy to use and helpful. Fast delivery. Also bought the puppy pack so looking forward to seeing him work his way through that.
First timers here, ( dog and products!) found the website and info all easy to use and helpful. Fast delivery. Also bought the puppy pack so looking forward to seeing him work his way through that.
Hello Helen, Thank you for taking the time to leave us a great review and sharing a picture of your beautiful dog. We hope he's loving all of his yummy treats and we are pleased that you are happy with the service you've received. Many thanks, Olivia.
Great products and the dog loves them all especially the deer legs. Perfect before a little nap.
Hello Jim, Thank you for taking the time to leave us a great review and for the picture of your beautiful dog. We hope they are loving their treats. Many thanks, Olivia.
I ordered the large beef trachea and the moon bones. I clearly didn’t read rhetorical details properly as they were huge!!!! Can’t believe they were so big for the price!!! The trachea were actually the same length as my dog, Gary. Gary was utterly thrilled!!!! We will definitely be ordering more.
Hello Zoe, Thank you for taking the time to leave us a great review. We are so pleased that you are happy with the products and service you've received. Many thanks, Olivia.
I had to contact customer service who were very quick to respond to my query.
The items were delivered on time and were wrapped individually within the box which was a lovely touch. My dog was very excited when the package arrived and everything was as described. I will definitely be ordering again.
The items were delivered on time and were wrapped individually within the box which was a lovely touch. My dog was very excited when the package arrived and everything was as described. I will definitely be ordering again.
Hello Lynsey, Thank you for taking the time to leave us a great review. We are so pleased that we could help you with your query. We hope that your dog loves all their treats. Many thanks, Olivia.
Lovely product and quick delivery. Only small issue, although given a discount code via email, it would not work when ordering
Hello, Thank you for taking the time to leave us a review. We are pleased that you are happy with the products and service you have received. We hope that the discount code is now fixed for you. Many thanks, Olivia.
Treats from Proper Natural are top quality. Our dogs love the chicken feet and another family dog (she can't eat chicken products) loves the fish treats. You can tell by appearance and wholesome smell that the treats are going to be good. We ordered pigs in blankets, pork roll and rabbit meat strips as well this time. The dogs can't wait.
Hello Jackie, Thank you for taking the time to leave us a great review. We are so pleased that you are happy with the products you have received. We hope your dogs love all their yummy treats. Many thanks, Olivia.
Placed an order for my fur baby later than I planned and although the estimated delivery date showed as in January (which was fine as I got her some bits already) they made sure the order came in time for Christmas and now my girl is going to wake up super spoilt :) thanks so much guys! Love the personalised note from Gemma. Merry Christmas! X
Hello Kristy, Thank you for taking the time to leave us a great review. We are so pleased your order arrived in time for your pooch. We hope she is loving them all. Many thanks, Olivia.
Excellent delivery experience, well wrapped and very quick.
Hello Sandra, Thank you for leaving us a great review. We are so pleased that your happy with the service and products you have received. We hope your dog is loving their treats. Many thanks, Olivia.
Quick service at a decent pro e
Hello Amanda, Thank you for taking the time to leave us a review. We are pleased that you are happy with the service you've received. We hope your dog enjoys their treats. Many thanks, Olivia.
Delivery was quick and well packaged. Good quality products that our dog is enjoying!
Hello, Thank you for taking the time to leave us a review. We are pleased to hear that your dog is enjoying their treats. Many thanks, Olivia.
Product excellent, delivery speed incredible, I would not hesitate to recommend this company.
Hello Michael, Thank you for leaving us a great review. We are so pleased that you've had a good experience with us and we hope your dog loves their treats. Many thanks, Olivia.
Placed an order as a first time customer. Item arrived promptly and well packaged. Looking forward to placing future orders.
Hello Ash, Thank you for leaving us a great review. We are so pleased that you are happy with the products and service you've received. Many thanks, Olivia.
Excellent product & service. I chop up the pate into small pieces and our two dogs just love the treats.
Hello James, Thank you for taking the time to leave us a review. We are so pleased your dogs love their treats and we hope we can keep supplying them even more yummy ones. Many thanks, Olivia.